Exchange an online purchase at the store
Online purchases can be exchanged at any of our retail stores.
You must have a valid order number for your online purchase.
A one-time exchange can be made for the same design, to a different size or colour only.
If the design is not available in-store, you can return your order over the counter for Store Credit, usable on your next online purchase!
Return an online order at the store
You may also drop off online order/s at our store!
Your returns will be transferred to our warehouse.
Store Credits will be sent to you within 7 business days from when we receive your parcel.
Return/Exchange is valid within 14 days* from the date of delivery/collection with a valid Order Reference number (e.g #1XXXX-SG)
The following categories are not returnable: Sale items, intimates and accessories. Sale of these product categories are final and cannot be returned, exchanged or refunded.
Please make sure all items are unworn, unwashed, unaltered and still have their tags intact!